Privacy policy

Last Updated: June 28, 2025

At Fanaze, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or partner with us as a creator.

Information We Collect

We collect the following types of data when you interact with our platform:

  • Personal Information: Name, email address, shipping address, payment details
  • Creator Info: Social media profiles, public metrics, wardrobe preferences (for ambassadors)
  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent
  • Tracking Data: We use cookies and analytics tools to understand how visitors use our site and to optimize the experience

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Create your ambassador/creator dashboard
  • Personalize your shopping experience and product recommendations
  • Provide customer service and respond to inquiries
  • Track affiliate/ambassador referrals and commissions
  • Improve our platform and marketing through analytics

Use of Creator Content

By becoming an ambassador or creator with Fanaze, you agree that we may use any content (including photos, videos, captions, and likeness) that you create for or share with Fanaze:

  • Across our website, social media, advertising, marketing, and brand promotions
  • Without requiring additional permission or payment beyond your agreed commission
  • In a way that always credits or highlights you as the creator

For full legal terms on this, please see our Terms of Service.

Sharing Your Data

We do not sell or rent your personal information. Your data may be shared with:

  • Payment gateways (e.g., Stripe, PayPal) to process transactions
  • Shipping partners to deliver your orders
  • Email providers and analytics tools to communicate and improve service
  • Our internal team and partner manufacturers for order fulfillment

Data Security

We use industry-standard encryption and secure technologies to protect your information. Access is restricted only to authorized personnel who need the data to perform their job.

Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections or updates to your information
  • Opt-out of marketing communications at any time
  • Request deletion of your account and data (subject to legal or contractual obligations)

Cookies

Fanaze uses cookies to personalize content, remember user preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly as a result.

Policy Updates

We may update this policy from time to time. Significant changes will be announced on our website or via email. Continued use of our site after such updates means you agree to the revised policy.

Contact Us

If you have questions about this Privacy Policy, please email us at support@fanaze.com.